Paid in advance for a car for 8 days inclusive full insurance. After arriving on Alicante Airport we didn’t get oud reserved car and we also didn’t get our money back. They wanted us to delete our booking and make a new reservation for a very expensive car for a lot of money extra. After 6 days we still didn’t get a car and had to take a taxi every day. They still don’t want to give us our money back.