Never rent a car here

We went to pick up our car at Bologna Airport. First of all, the pick-up-point is not at the airport. You need to call an number, someone who can't talk English properly tells you to go to the roundabout. A small buss will pick you up and drives like crazy to the pick-up-point. When we arrived over there we wanted to use my creditcard and my boyfriend was the headdriver. This wasn't possible. After calling Cartrawler he told the women on the phone that normally they could change names, but it was summer, so they won't. We had to rent another car. First they didn't had a car, but after a little argument we could rent a car, more than double the price we already paid for the first one.
They guy who helped us, wasn't solving problems, but making more. It was our problem, not his. We would never rent a car by this company anymore. They are a bunch of criminals and steal money in front of you.

Sterke punten
They don't have one..

Zwakke punten
They are criminals and steal your money. They know you need a car, so they ask crazy prices and know you would pay this, because there are no other cars available.

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