Hertz, Tromso Norway double insurance saler/ very bad 24/7 service

Hertz, Tromso Norway double insurance saler/ very bad 24/7 service

I have booked a car through rentalcars with full protection Insurance. But Hertz Tromso tried to sale me complete Insurance again and told me that i have arranged the Insurance with rentalcars not with them. So, if something happens I will have to pay complete amount to Hertz and after that I have to claim with Rentalcars. that is very strange.

During my rental period I called the Hertz 24/7 emgency line for some help. With great difficulty and long waiting they promised to come on next day at 9 am. I waited till 11 am but no one came and not even called.

Unfortunately I forgot some things in the car. I called them and they promissed to call me back. I have called twice and sent a mail but till now after one week no one has called.

Sterke punten
good car

Zwakke punten
trying to sale extra Insurance policy when there is no need, after rental very bad service, very bad 24/7 service