Very Poor Service and Misleadi

Very Poor Service and Misleadi

I am extremely dissatisfied with my experience using this car rental site. Here are the main problems:

Lack of Service: Customer support was almost nonexistent. When I needed help, responses were slow and unhelpful. It felt like there was no real effort to resolve issues.
Misleading Website: The information on the site was inaccurate. The car shown during booking was not the car I received. Important details about fees and conditions were hidden or unclear.

I would not recommend this service. Transparency and reliable support should be basic standards, and this company failed on both.