Inaccurate website, terrible service

Inaccurate website, terrible service

Websites showed cars available for our rental period in Creta, Greece. we made a request for the car and made the payment. The same day we received an email from easyterra saying that they need creditcard and passport information, which we send to them the next morning. That day we get an email saying our booking has been canceled! No reason why, just that its canceled. Costumer support said that the company that was offering the car does not have any car available, even though their website still shows that they have cars available. Overall experience is terrible, easyterra does not check availability and does not offer a proper solution. Would not recommend this company

Sterke punten
Reasonable prices, if they can deliver as promised

Zwakke punten
No checking of availability, no willingness to provide proper solution

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